IC Wealth 17+

How long does it take to set up a CDS account, mine is taking forever. Kindly rectify

We apologize if you have experienced any delays with the setup of your CSD account. Setting up a CSD account typically takes 3 weeks to a month due to the verification process and external approval required from the Central Securities Depository (CSD). Please send us an email if you still have challenges accessing your trading account to enable us assist.

How long does it take you to setup a CSD account? The purpose of getting this app was to trade in equities yet it’s taking forever to get the account setup and it’s rendering the app useless. You have a brilliant idea and if you can fix this, you can increase your market share with the investment youth just like the Robinhood app in the US. Get your act together before it’s too late. The old system won’t hold forever.

Thank you for your feedback, and we apologize if you have experienced any delays with the setup of your CSD account. Setting up a CSD account typically takes 3 weeks to a month due to the verification process and external approval required from the Central Securities Depository (CSD).
Please send us an email if you still have challenges accessing your trading account to enable us assist.

I downloaded this app a few weeks ago, I registered logged in my details etc.

But everytime I leave the app and return it asks me for my details again! Every single time! I literally filled it in yesterday again, and I am doing it again right before writing my this review.

What is going on with this app?

Thanks for your feedback, and we apologise for the earlier inconvenience. The issue you experienced was quickly resolved after the app launch. Please update to the latest version, and everything should work smoothly. If you notice anything else, don’t hesitate to reach out—we’re here to help! Thanks for sticking with us.